Mackay Clinical Exercise Physiologists Personalised Health & Rehabilitation
Untapped is a Mackay-based exercise physiology and athlete development clinic. We help people of all ages and abilities move better, manage pain and health conditions, recover from injury and perform at their best, through exercise programs built around real life.
NO REFERRAL NEEDED · MEDICARE · NDIS SELF & PLAN MANAGED · WORKCOVER · HICAPS ON THE SPOT · CLINIC HOME GYM POOL
Whether you're living with chronic pain, worried about falls, recovering from surgery, navigating menopause or chasing your next rep team selection, we'll start where you're at and work with you to get where you want to go.
Why Untapped?
Untapped started in 2021 as an athlete development business and grew into a clinical exercise physiology practice in 2023. "Standard" exercise advice isn't realistic for everyone, and being told what you should be doing can leave you feeling overwhelmed. So we do things differently: we work with you, not at you.
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Programs built around you
Your goals, your health, your schedule and what you actually enjoy.
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Real measurements
VALD ForceDecks, ForceFrame and DynaMo testing measure strength and track your progress with real numbers.
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We come to you
Sessions in our clinic, in your home, at your gym or in the pool.
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Local and personal
Our Director Kylie is born and bred in Mackay and passionate about helping our community stay active.
Our Services
Exercise Physiology
Exercise programs to help you manage health conditions, recover from injury & surgery, reduce your risk of falls and stay independent. Available one-on-one, in small groups, home, at your gym or in the pool.
Athlete Development
One-on-one high performance coaching, return to play rehabilitation, VALD testing, small group and team sessions, and online programming for athletes aged 10 and up.
VALD Performance + Rehab Assessments
At Untapped, we believe the best way to understand your strengths, what to work on and how you’re progressing is to measure it. That’s why we use VALD ForceDecks, ForceFrame and DynaMo in both our clinical and athlete development sessions. They measure jump height, strength, power, balance, range of motion and the differences between your left and right sides. We use these results to build better programs, show you exactly how far you’ve come, and guide decisions during rehab
Meet Kylie
Director, Clinical Exercise Physiologist + Athlete Development Coach
Master of Clinical Exercise Physiology, Bachelor of Exercise & Sport Science, ASCA Level 1 Strength & Conditioning Coach
Kylie is a born and bred Mackay local, completing all of her studies, playing netball and developing her career in the region. In 2020 Kylie completed a Bachelor of Exercise & Sport Science at CQ University Mackay. At the beginning of 2021, Kylie established Untapped Athlete Development and began her Master of Clinical Exercise Physiology via Charles Sturt University.
Referrals and funding
You don't need a referral to book. We also accept:
Medicare
Referrals under a GP chronic condition management plan.
NDIS
Self-managed and plan-managed participants.
WorkCover
WorkCover and third-party insurers.
Private health
On-the-spot claiming through HICAPS.
Common questions
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No. You can book directly. A GP referral is only needed if you'd like to claim a Medicare rebate.
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Our clinic is at 118 Wood Street, Mackay. We also see clients at home, at local gyms and in the pool across the Mackay region, and we work with clients from the Whitsundays.
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An initial consult is $145 and follow-up consults are $105. Medicare and private health rebates may reduce what you pay. Fees & funding →
Ready to unlock your untapped potential?
Whether you want to move without pain, feel steadier on your feet, bounce back from injury or get game-ready for the season, it all starts with one conversation. Tell us a little about what you need, and we'll take care of the rest.
Prefer to talk? 0436 304 161