UNTAPPED EXERCISE PHYSIOLOGY
Fees and Funding
We believe you should know what you'll pay before you walk in the door. Here's our current pricing, along with how Medicare, NDIS, insurance and private health work at Untapped.
All prices include GST. Prices current as at October 2026.
or call 0436 304 161
Exercise physiology fees
5-session pack terms: available after completing an initial consult. Sessions expire three months from purchase. No refunds, credits or extensions.
Small group membership terms: an initial consult at full price is required before joining. Pause or cancel at any time.
Pensioner discount: 10% off all consults with a current pension card. The discount doesn't apply to session packs or memberships.
Athlete development fees
Private health rebates are available for all in-person athlete development services. Online programming isn't eligible for private health rebates and has a 12-week contract with no refunds or credits once started.
Travel fees for home visits, gym visits and hydrotherapy
Funding
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If you have a chronic health condition, your GP may be able to set up a chronic condition management plan and refer you to us. This gives you access to a Medicare rebate on up to five allied health sessions per calendar year, shared across all allied health providers.
Medicare rebates are indexed each year. They can be processed on the spot, so you only pay the gap on the day. Bring your referral and Medicare card to your first appointment.
As of Oct 2026 * Medicare rebates indexed each year
Initial consult: $145, Medicare rebate $63.40, out-of-pocket $81.60
Subsequent consult: $105, Medicare rebate $63.40, out-of-pocket $41.60
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We support NDIS participants whose plans are self-managed or plan-managed. We're not a registered NDIS provider, so we can't see participants with NDIA-managed (agency-managed) plans.
Exercise physiology is usually funded under Capacity Building, most often through Improved Health and Wellbeing or Improved Daily Living. Our fees are charged in line with the NDIS Pricing Arrangements and Price Limits. Travel fees apply to home and community visits. We'll send you a simple service agreement before your first session.
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Most extras policies include exercise physiology. Your rebate depends on your fund and level of cover. You can claim on the spot through HICAPS, so you only pay the difference on the day. Bring your health fund card.
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We work with WorkCover Queensland, self-insured employers, CTP insurers and other third-party schemes. Approved sessions are billed directly to your insurer, and we'll confirm your approval before your first appointment.
Cancellations
We understand that things come up. If you need to cancel or reschedule, please let us know at least 3 hours before your appointment. Cancellations made within 3 hours of your appointment, or missed appointments, incur a fee of 60% of the appointment cost.
Common questions
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No. You can book privately without one. A referral is only needed to use Medicare, WorkCover or insurance funding.
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Card, EFTPOS, HICAPS, and direct debit for memberships.
Questions about costs?
We're always happy to explain how it works for your situation.
Prefer to talk? 0436 304 161